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Pier Jam advises all customers to ensure that they keep their belongings such as phones, ID, wallets, purses on their persons at all times.
Pier Jam has a lost property desk based at the security office based near the entrance into the event. If you lose something on the night, please go to the desk to report it lost / stolen and if we find it we will do everything possible to get it back to you.
If we don’t reunite you on the night all lost property will be left with the venue. To contact the venue please email firstname.lastname@example.org a full description of the item(s) you have misplaced and they will let you know if your items have turned up once the event has finished.
This year PierJam will be introducing Cashless RFID systems.
How it works.
• Upon arrival you will be issued a wristband at the ticket scanning point.
• Top up your wristband at the various top up booths located around the event site. (Please note there will be a £1 activation fee for each top up)
• Get the drinks in.
You can check your remaining balance at any of the bars or top up booths during the day, and you can top up more during the day at the top up booths.
Refund what you don’t spend (Please check T&Cs on the refund policy)
If you topped up in advance, get your vouchers ready to show at the top up booths.
Advance Token Incentives
Spend £50 – Get £5 FREE
Spend £75 – Get £10 FREE
Spend £100 – Get £15 FREE
Advance packages can be purchased online from the ticket section of this website or by clicking here
The Full address of Blackpool North Pier is
Blackpool North Pier
For Sat Nav: Blackpool North Pier, Promenade, Blackpool, FY1 1NE. Please note street parking restrictions exist around the venue
Blackpool North Train Station is the closest train station to the venue. The venue is around a 10 minute walk away from the train station.
The nearest airport to the venue is Manchester Airport, which is around 16 minutes away from the venue by car.
The dress code is smart/casual but not scruffy and no tracksuits, jogger wear or manbags. Smart Ath-leisure is fine but no towelling jogger material. Trainers & Shorts are fine as long as they are smart.
There are no cash machines available on site. Contactless & Chip & Pin is available at the token booths for RFID drink purchases.
Pier Jam does not have a cloakroom on site. Please note: the pier can be windy and feel colder than the temperature of the day, especially at night due to the sea breeze. Please bring appropriate attire for day and night.
Disabled customers are welcome at Pier Jam and all arenas are accessible for disabled customers. Please note that the Pier does have some uneven walkways so please bear this in mind when booking for this event. There will be a number of disabled portaloo’s on site.
Pier Jam does not sell bottles of water with the lids on and all lager and cider bottles are opened before going over the bar. There are two reasons for this. An unopened drinks vessel is heavy and can travel far if thrown and do damage if it hits someone. Also an unopened vessel if stood on will roll and can lead to injury.
There is free drinking water from the welfare area should anyone feel dehydrated.
There is a welfare / medical point at all PierJam events with trained medics to help. If you or your friends feel at all unwell during the events, please visit the welfare / medic point to seek medical attention.
All PierJam events (unless otherwise stated) are 18+ only events. All customers must be over the age of 18yrs old and will need to show ID upon entry and also at the bars. Pier Jam operates a Challenge 25 policy and refusal system. If you look under the age of 25 then the bar staff ask you to prove that you are over 18yrs old.
Last entry to all Pier Jam Shows (unless otherwise stated) is 5pm.
Everyone is searched on the way in as a condition of entry.
• Illegal substances
• Liquids of any sorts – including perfumes / liquid makeup products / aerosols / drinks
• Glass of any sorts
• No food
• No flares or fireworks
• Man bags
• Selfie Sticks
• Weapons of any descriptions or replicas
Tickets are available online for all of our events at pierjam.com. We also have a list of official sales channels listed on our site. Please do not purchase from any other site other than our official channels. Please see below for a selection of frequently asked questions regarding tickets:
I would like to purchase a ticket from another person, but the ticket price is very expensive. Should I buy this ticket?
Only buy your tickets at our official sales channels which will be listed on our website www.pierjam.com This way you will never pay too much and you make sure your tickets are real. All tickets will be scanned and checked for authenticity at the entrance. PierJam cannot be held responsible for any fraudulent tickets purchased through 3rdparties which are not an official outlet for PierJam.
Will there be a ticket sale at the entry?
If the event sells out in advance, there will be no tickets available to purchase at the entrance. Please purchase your tickets in advance to avoid disappointment.
What do I do if I have a ticket query?
For any queries regarding your tickets please contact company from which you have purchased them.
Can I get a refund for a ticket I have purchased, as I am no longer able to attend?
Unfortunately as stated in the ticket terms and conditions, we operate a no refund policy.
I am considering buying a VIP ticket, what benefits do I receive for being a VIP ticket holder?
This can vary from event to event, but in general VIP ticket holders gain access into the venue via a separate entrance as well as access to the VIP area which has it’s own bar and toilet areas.
I have purchased a standard ticket, but my friends have purchased VIP tickets. Am I able to upgrade?
Dependent on availability you may be able to upgrade your ticket. You will need to contact the company from which you purchased your ticket or check the ticket section of this website. The general policy will be that you need to purchase the VIP ticket and then after this has been processed, you will be refunded for the standard ticket.
Pier Jam does not condone the use of drugs at their events. As a condition of entry all customers must undertake a search to ensure that no drugs or any other dangerous items are taken within the venue.
No drugs are safe but if you do take drugs please wait for them to take effect before taking more. Mixing drugs with alcohol can also be extremely dangerous.
There is a welfare / medical point at all Pier Jam events with trained medics to help. If you or your friends feel at all unwell during the events, please visit the welfare / medic point to seek medical attention.
Blackpool North Pier is a large-scale multi roomed venue, which occasionally can be easy to lose your friends at. Please follow the following tips to ensure that you are able to meet up with your friends again. We advise you to not make your own way home or leave the venue on your own. Please look out for each other’s welfare at any event.
- Before heading to the event, please ensure your phone is fully charged.
- Before entering the event, agree a meeting point for you all to meet up at in the eventuality of becoming spilt up from your friends and your phone losing charge or being lost.
If at the end of the event, after following these tips, you still cannot locate your friends and are concerned about getting home, please contact a member of a welfare team who are located on site.